Jackpot City Casino review

Jackpot City Casino Review

100% up to 500 EUR + 200 free spins


+ Extensive Game Selection
+ Strong Security Measures
+ Licensed and Regulated
+ Mobile Compatibility
+ Regular Promotions and Bonuses


Limited Customer Support Options
Restricted in Some Countries
Wagering Requirements
Limited Number of Game Providers
Withdrawal Times
Minimum deposit
Live chat


+ There is a Jackpot City casino Deposit bonus of $1,500 for new players.
+ You will see hot / cold indicators to alert you if the jackpots threaten to fall.
+ The customer service is friendly and Jackpot City casino reliable.
+ All existing players get generous weekday and weekend bonuses for all active players.


The bonuses, while generous, may come with high wagering requirements that can make it difficult to cash out winnings.
JackpotCity might have a limited selection of games, especially from diverse software providers, which could reduce variety for players.
While friendly, the customer support may lack options like phone support or 24/7 availability, potentially leading to delayed resolutions of player issues.
Players from certain countries might be restricted from accessing the casino due to licensing and regulatory limitations.
Withdrawal limits
$4000 per week
English, German, Japanese, Norwegian, Portuguese, Spanish, French, Greek, Russian, Swedish, Latvian, Serbian, Czech, Croatian, Turkish, Lithuanian, Armenian, Finnish, Estonian, Icelandic, Korean, Indonesian, Ukrainian
Restricted Countries
Czech Republic, Spain, France, United Kingdom, Hong Kong, Hungary, Israel, Iran, Italy, Philippines, Portugal, Romania, Singapore, Turkey, Taiwan, United States, South AfricaKingdom, United States, Vatican City, Venezuela, Wallis and Futuna, Yemen, Zambia


Jackpot City Casino
Jackpot City Casino Games
Jackpot City Casino
Jackpot City Casino Games



Deposit methods

JackpotCity Casino is an established powerhouse in the world of online gaming, renowned for its extensive range of games and robust user experience. Since its inception in 1998, the casino has evolved into a favorite destination for players seeking high-quality gaming in a secure and engaging environment.

From the outset, JackpotCity Casino has been licensed by the Malta Gaming Authority, a testament to its commitment to security, fairness, and responsible gaming. This prestigious license ensures that the casino operates to the highest standards, providing players with a safe and fair gaming experience.

In addition to its MGA license, JackpotCity proudly holds certification from eCOGRA, an independent authority that oversees the integrity and fairness of online gaming. This dual assurance of regulation and certification positions JackpotCity as a reliable and trustworthy online casino, dedicated to providing players with a transparent and equitable gaming environment.

JackpotCity's journey since 1998 has been marked by continual technological advancements, adapting to the changing needs of online gamers. With a focus on innovation, the casino offers a seamless gaming experience across both desktop and mobile platforms, ensuring players can enjoy their favorite games anytime, anywhere.

The global reach of JackpotCity Casino is evident in its multi-lingual and multi-currency platform, making it accessible to a diverse international audience. This inclusivity, coupled with its longstanding reputation, makes JackpotCity a leading choice for online casino enthusiasts around the world.

How to Register at JackpotCity Casino

Step-by-Step Guide to Creating an Account

  • Visit the JackpotCity Website: Start by navigating to the official JackpotCity Casino website. Look for a button or link that says 'Sign Up', 'Register', or similar.

  • Fill Out the Registration Form: Clicking on the sign-up link will open a registration form. You'll need to provide basic information such as your name, date of birth, email address, and residential address. It's important to ensure that all information is accurate and matches your legal documents for verification purposes.

  • Create a Username and Password: Choose a unique username and a strong password for your account. These credentials will be used each time you log in to the casino.

  • Select a Currency and Language: Depending on your location, you may have options to select your preferred currency and language. Make these selections to customize your gaming experience.

  • Agree to Terms and Conditions: Before completing the registration, you’ll need to agree to the casino's terms and conditions. It’s advisable to read these thoroughly to understand the rules and requirements of the casino.

  • Complete the Registration: After filling out the form and agreeing to the terms, submit your registration. You might be asked to verify your email address by clicking on a link sent to your email.

Required Documentation for Verification

  • Proof of Identity: To comply with gaming regulations, JackpotCity Casino requires players to verify their identity. You'll need to submit a government-issued ID, such as a passport or driver's license.

  • Proof of Address: A recent utility bill or bank statement, typically not older than three months, can be used to verify your address. The document should clearly show your name and address as registered on your casino account.

  • Additional Documentation: In some cases, additional documentation may be requested, such as proof of ownership of payment methods used. This could include bank statements or screenshots of e-wallet accounts.

  • Verification Process: Once you submit the required documents, the casino will review them to verify your account. This process can take a few days. It’s important to provide clear and legible documents to avoid delays.

Tips for a Smooth Registration Process

  • Ensure all information is accurate and matches the documents you will provide for verification.
  • Keep digital copies of your ID and utility bills handy for quick submission.
  • Check your email, including the spam folder, for any correspondence from the casino related to your account verification.

How to Deposit Funds at JackpotCity Casino

Available Deposit Methods

JackpotCity Casino offers a variety of deposit methods to cater to the diverse preferences of its players. Here are some of the most common options available:

  • Credit and Debit Cards: Widely used for their convenience and speed, cards like Visa and MasterCard are accepted.

  • E-Wallets: Popular e-wallets such as PayPal, Neteller, and Skrill are available for quick and secure transactions.

  • Bank Transfers: Direct bank transfers are an option for those who prefer traditional banking methods.

  • Prepaid Cards: Prepaid options like Paysafecard are ideal for players who wish to limit their spending.

  • Country-Specific Methods: Depending on your location, there may be additional local payment methods available, such as Interac in Canada or Sofort in Germany.

Minimum Deposit Requirements

  • The minimum deposit at JackpotCity Casino is typically set at a player-friendly amount, often around $10. However, this amount can vary depending on the chosen deposit method and your location.

Processing Times

  • Instant Deposits: Most deposit methods at JackpotCity offer instant processing, meaning the funds should appear in your casino account almost immediately after the transaction is completed.

  • Bank Transfers: These might take longer, possibly several business days, due to the processing times of the banks involved.

Step-by-Step Guide to Making a Deposit

  • Log In to Your Account: Access your JackpotCity Casino account with your username and password.

  • Navigate to the Banking Section: Find the 'Banking' or 'Cashier' section on the website or app.

  • Select 'Deposit': Choose the option to make a deposit.

  • Choose Your Deposit Method: Select your preferred payment method from the list of available options.

  • Enter Deposit Amount: Input the amount you wish to deposit, ensuring it meets the minimum requirement.

  • Complete the Transaction: Follow the prompts to complete the transaction. This may involve entering payment details and confirming the payment.

  • Check Your Account Balance: After completing the deposit, check your casino account balance to ensure the funds have been credited.

Tips for a Hassle-Free Deposit

  • Verify that your payment method is in your name and matches the details registered on your casino account.
  • Consider any transaction limits that may be imposed by your chosen payment method.
  • Be aware of any transaction fees that may apply, although JackpotCity Casino typically does not charge extra fees for deposits.

Bonuses and Promotions at JackpotCity Casino

Details on Welcome Bonuses

JackpotCity Casino offers an enticing welcome bonus to new players as a way of enhancing their initial experience with the casino. Here's what you need to know about the welcome bonus:

  • Generous Match Bonus: The welcome bonus typically includes a match bonus on your first few deposits. For example, you might receive a 100% match bonus up to a certain amount on your first four deposits.

  • Activation of the Bonus: To activate the welcome bonus, you usually need to make a qualifying deposit. The minimum deposit amount to qualify for the bonus is often clearly stated in the terms and conditions.

  • Wagering Requirements: Like most online casinos, JackpotCity's welcome bonus comes with wagering requirements. This means you need to wager the bonus amount a certain number of times before you can withdraw any winnings gained from it.

  • Time Limits and Restrictions: Be aware of any time limits for using the bonus and restrictions on games that contribute to the wagering requirements.

Information on Loyalty Programs and Regular Promotions

  • Loyalty Program: JackpotCity Casino values its regular players and rewards them through a comprehensive loyalty program. As you play, you earn loyalty points which can be converted into bonus credits.

  • Tiered Levels: The loyalty program often has different tiers, with each level offering more benefits, such as exclusive bonuses, personal account managers, and more.

  • Regular Promotions: JackpotCity Casino hosts regular promotions offering various rewards, including free spins, cashback offers, and reload bonuses. These promotions can change frequently, so it's beneficial to check the promotions page regularly or subscribe to the casino's newsletters.

  • Personalized Offers: Players may also receive personalized offers based on their playing habits, including special bonuses on birthdays or anniversaries.

Maximizing the Benefits of Bonuses and Promotions

  • Always read the terms and conditions associated with each bonus or promotion to understand the requirements and limitations.

  • Keep an eye on your email or the casino's promotion page for the latest offers and special events.

  • Regularly play games that contribute to earning loyalty points to move up the tiers in the loyalty program for more significant rewards.

How to Play at JackpotCity Casino

Basic Rules for Popular Casino Games

  • Slots: Slots are the simplest casino games to play. Choose your bet size and number of paylines, then spin the reels. Wins are determined by the symbols that line up on the paylines. Each slot game has its own set of rules and paytable.

  • Blackjack: The goal in blackjack is to beat the dealer's hand without going over 21. Each player starts with two cards, and can choose to 'Hit' for more cards or 'Stand' to hold their total. Face cards are worth 10, Aces are 1 or 11, and other cards are their face value.

  • Roulette: In roulette, players bet on where a ball will land on a spinning wheel. You can place various bets including specific numbers, red or black, odd or even, and different number groupings. The dealer spins the wheel and if the ball lands on your number or color, you win.

  • Poker: Video poker combines elements of slots and poker. The basic aim is to make the best five-card hand possible. You are dealt five cards and can choose to keep or discard them for new cards in hopes of making a winning hand.

Tips and Strategies for Beginners

  • Understand the Rules: Before playing any game, make sure you understand the rules. Take advantage of free or demo versions to practice without risking real money.

  • Manage Your Bankroll: Set a budget for your gaming session and stick to it. Never chase losses and only gamble what you can afford to lose.

  • Learn Basic Strategies: Games like blackjack and poker have basic strategies that can reduce the house edge. Learn these strategies to make better playing decisions.

  • Take Advantage of Bonuses: Use bonuses and promotions wisely to extend your playtime and increase your chances of winning.

  • Know When to Stop: Gambling should be fun. If it stops being enjoyable, or if you're spending more than you can afford, it's time to stop.

  • Avoid Side Bets: Many games offer side bets with appealing payouts, but these often have a higher house edge. Stick to the main game until you are more experienced.

  • Play Games with High RTP: Choose games with a high Return to Player (RTP) percentage for better long-term chances of winning.

Jackpot City mobile casino games

Jackpot City Casino In addition, the casino offers hundreds of online slots, table games, Live casino from Jackpot City and many more games that you can play on your smartphone. Their collection of games is impressive, with exciting in-game bonuses and special features.

Among the slots collections are progressive jackpots, classic video slots, retro-themed games and mega ways. There is a wide choice of themes to choose from. Whether you like adventure, magic, crime, cartoon, sports or romance, you've come to the right place.

Table games abound online casino games. The casino specializes in the best variants of great games such as roulette, blackjack, baccarat, video poker, craps, scratch cards and keno.

Jackpot City bonuses & promos

This gambling city is not only a place to place bets, but also to accept bonuses and promotions. There is a Jackpot City casino for new players of up to $ 1,500, which means you'll go a long way with it. However, it comes with a wagering requirement of 70x. this wagering limit may seem excessive to experienced players, but it Jackpotcity casino comes with so many more supposed promotions and prizes.

You can join Online casino games win a wide variety of goodies. Winners will receive an assortment of gifts, including Cool gadgets, exotic vacations, 5-Star cruises and loads of cash.

Note that Jackpotcity Casino mobile the promotion page is updated regularly. Therefore, be sure to check the casino's site to keep abreast of the latest offers. Jackpot City has gone one step further to ensure that the promotions are tailored to meet the needs of all players.

All your last games to play Jackpot City bonus terms and conditions automatically saved in the casino lobby so you can access it faster in the future.

Jackpot City VIP program

Jackpot City casino Once you create an account with Jackpot City, you will receive 2,500 loyalty points, as a Bronze Member. You will then be rewarded with a point for every $1 you wager on the site.

You can then use the loyalty points to redeem bonuses, free credits, free spins and wager cash.

How to Withdraw Money from JackpotCity Casino

Step-by-Step Guide on Withdrawal Process

Withdrawing your winnings from JackpotCity Casino is a straightforward process. Here's how you can do it:

  • Log Into Your Account: First, sign in to your JackpotCity Casino account.

  • Navigate to the Banking Section: Access the 'Banking' or 'Cashier' section, usually found in the main menu or your account dashboard.

  • Select 'Withdrawal' Option: Choose the withdrawal or cash out option within the banking section.

  • Choose Your Withdrawal Method: Select your preferred withdrawal method from the available options. It's generally recommended to use the same method you used for depositing, if possible.

  • Enter the Withdrawal Amount: Input the amount you wish to withdraw, ensuring it meets the minimum withdrawal requirement and does not exceed any maximum limits.

  • Complete Any Verification Checks: If prompted, complete any required security or verification checks. This may include submitting identification documents, especially if it's your first withdrawal or a substantial amount.

  • Confirm and Submit Your Request: Review all the details, then confirm and submit your withdrawal request.

Withdrawal Limits and Timeframes

  • Minimum and Maximum Limits: JackpotCity Casino typically imposes minimum and maximum limits on withdrawals, which can vary based on the method chosen. These limits are often clearly stated in the banking section.

  • Processing Timeframes: Withdrawal processing times can vary:

    • E-Wallets: Usually the fastest option, with withdrawals often processed within 24-48 hours.
    • Credit/Debit Cards and Bank Transfers: These may take several business days, sometimes up to 5-7 days, depending on the bank's processing times.
  • Pending Period: There is often a standard pending period before a withdrawal is processed. During this time, the transaction can be reversed if you change your mind.

Tips for a Smooth Withdrawal Process

  • Ensure Account Verification: Make sure your account is fully verified before requesting a withdrawal to avoid delays.

  • Check for Bonus Requirements: If you have used a bonus, ensure all wagering requirements have been met before attempting to withdraw, as this can impact your eligibility to withdraw winnings.

  • Keep Withdrawal Methods Ready: For ease of withdrawal, use the same method as your deposit where possible, and ensure that it is in your name and matches your account details.

  • Be Aware of Withdrawal Fees: Some methods may incur withdrawal fees. Check the terms and conditions or the banking section for any applicable fees.

Customer Support at JackpotCity Casino

Jackpot City Casino Customer Service

How to Contact Support

JackpotCity Casino provides several channels through which players can contact customer support. These include:

  • Live Chat: For immediate assistance, the live chat feature is the most convenient option. Accessible directly from the casino's website or gaming platform, it connects you with a support representative in real-time.

  • Email Support: For less urgent inquiries or when detailed documentation is needed, you can contact the support team via email. The response time is usually within 24 hours.

  • FAQ Section: For common queries, the Frequently Asked Questions (FAQ) section on the website is a valuable resource. It covers a wide range of topics, from account issues to game rules.

  • Telephone Support: Some players prefer speaking directly to a customer service representative. While JackpotCity may offer phone support, availability can vary based on your location.

Quality and Availability of Support Services

  • 24/7 Availability: JackpotCity's customer support is typically available 24/7, ensuring that players can get assistance whenever needed, regardless of time zone.

  • Multilingual Support: Catering to a global audience, the support team is equipped to handle inquiries in multiple languages, which is beneficial for non-English speaking players.

  • Trained Support Staff: The support team at JackpotCity is known for being well-trained, professional, and friendly, capable of addressing a wide range of issues effectively.

  • Response Time: Live chat usually offers the quickest response, often within minutes. Email responses, while slower, are comprehensive and helpful for more complex issues.

  • Quality of Assistance: Players generally report a high level of satisfaction with the support received at JackpotCity. The team is known for its courteous and knowledgeable service, with a focus on resolving issues efficiently.

Tips for Efficient Customer Support Experience

  • Choose the Right Channel: Select the support channel that best fits the nature and urgency of your issue.

  • Be Prepared: When contacting support, have your account details and any relevant information about your query ready. This will help the support team assist you more efficiently.

  • Use FAQs for Common Issues: Before reaching out to customer support, check the FAQ section for an answer to your question. It can save you time and effort.

Security and Fairness at JackpotCity Casino

Security Measures in Place

JackpotCity Casino prioritizes the security of its players' information and transactions. Here are the key security measures in place:

  • SSL Encryption: The casino employs Secure Socket Layer (SSL) encryption technology. This ensures that all data transferred between the player and the casino, such as personal information and transaction details, is kept secure and private.

  • Data Protection Policies: JackpotCity adheres to strict data protection policies. Personal and financial information is handled with confidentiality and is not shared with third-party organizations without the player's consent.

  • Secure Payment Methods: The casino offers only reputable and secure payment methods for deposits and withdrawals, reducing the risk of fraud and unauthorized transactions.

  • Account Verification: To prevent fraudulent activity, players are required to verify their accounts by providing valid identification documents. This process also ensures the protection of minors.

  • Regular Security Audits: The casino undergoes regular security audits conducted by independent agencies to ensure continued compliance with online security standards.

Fairness Audits and RTP Information

  • eCOGRA Certification: JackpotCity Casino is certified by eCOGRA (eCommerce Online Gaming Regulation and Assurance), an independent authority that ensures fairness and responsible casino conduct. This certification guarantees that the casino's gaming outcomes are fair and unbiased.

  • Random Number Generator (RNG): The casino employs a Random Number Generator to ensure that the outcomes of games are completely random and unbiased. The RNG is regularly tested for fairness.

  • Return to Player (RTP) Rates: JackpotCity provides information on the Return to Player (RTP) rates for its games. RTP rates indicate the percentage of total bets that is returned to players over time, offering transparency about the potential payback of games.

  • Regular Fairness Audits: The casino's games and software undergo regular audits by independent agencies to verify that they operate fairly and conform to regulatory standards.

Ensuring Fair Play for Players

  • Players are encouraged to familiarize themselves with the RTP rates of different games, as these can vary and affect gameplay strategies.

  • Understanding the role of RNGs in games can also provide reassurance about the impartiality of the gaming outcomes.


If you are looking for a way to have fun and enjoy great bonuses on a wide range of casino games, take a look at Jackpot City Casino. Overall, it is an excellent betting site for both beginners and experienced players. With duly recognized licenses from MGA and eCogra, you can rest assured that this is a safe and secure casino to join.

The more you play, the higher your loyalty points. Remember that you can earn points for playing all types of games including live dealer, table games and slots.

In conclusion, Jackpot City Casino is a must-visit for players who want quality gaming, secure banking and friendly customer service. So consider not only giving it a shot, but also Jackpotcity download.

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Frequently asked questions

How do I create an account at JackpotCity Casino?
What deposit methods are available at JackpotCity Casino?
JackpotCity Casino offers various deposit methods, including credit and debit cards (Visa, MasterCard), e-wallets (PayPal, Neteller, Skrill), bank transfers, and prepaid cards like Paysafecard. The availability of these methods can vary based on your location
Is JackpotCity Casino safe and secure to play at?
Yes, JackpotCity Casino employs SSL encryption to protect your personal and financial information. It is also licensed by the Malta Gaming Authority and certified by eCOGRA, ensuring a secure and fair gaming environment.
How can I withdraw my winnings and what are the processing times?
To withdraw your winnings, go to the banking section in your account, select the 'Withdraw' option, choose your preferred withdrawal method, and enter the amount. Withdrawal times vary depending on the method, with e-wallets typically being the fastest (24-48 hours) and bank transfers taking longer (up to several business days).
Can I play JackpotCity Casino games on my mobile device?
Yes, JackpotCity Casino offers a mobile-friendly platform. You can play most of the casino games on your smartphone or tablet using the mobile browser or by downloading the casino’s app, available for both iOS and Android devices.
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